Refund and Returns Policy

Last Updated: April 28, 2025

At FashionYET, we are committed to ensuring customer satisfaction with every purchase. If for any reason you are not completely satisfied with your order, our Return and Replacement Policy outlines the process for returns and replacements.

1. Return Policy for All Categories (Except New Arrivals, Trending Last Week, Trending Last Month)

We accept returns within 7 days of the date you receive your order, provided the following conditions are met:

• The product is unused, unwashed, and in the same condition as when it was delivered.
• The product is in its original packaging, including tags, if applicable.
• The product is not a final sale item, as outlined below.

To initiate a return, please contact our customer support team at
with the following information:

mail :- support@fashionyet.com

• Order number
• Product name(s) to return
• Reason for return
• Photos of the product (if applicable)

Once your return request is processed and approved, you will receive instructions on how to return the item. Please note that you are responsible for return shipping costs, unless the return is due to an error on our part.

Non-returnable items:

• Products marked as “final sale” or “non-returnable” on the website.
• Products that have been worn, washed, or altered.
• Gift cards, downloadable software, or digital products.

2. Special Return Policy for New Arrivals, Trending Last Week, and Trending Last Month Categories

For products listed under New Arrivals, Trending Last Week, and Trending Last Month, we have a special return policy:

• Returns and Replacements are only accepted if the product is damaged upon delivery.
• You must notify us within 14 days from the date of delivery if the product is damaged.
• No returns, replacements, or refunds will be offered for any other reason (such as size, fit, or change of mind).

If the product is found to be damaged, please provide the following information to our customer support team within 14 days of receiving your order:

• Order number
• Photos of the damaged product
• Description of the damage

Once your return request is verified, we will either send a replacement at no extra cost or issue a refund, depending on availability.

3. Replacement Policy

If your item is damaged, defective, or you received the wrong product, we will be happy to offer a replacement free of charge. Please contact us within 7 days of receiving the product to request a replacement.

To initiate a replacement request, please provide the following details to our customer support team:

• Order number
• Photos of the damaged or incorrect product
• Description of the issue
• Preferred replacement (if any)

Once your replacement request is verified, we will send you a replacement item at no additional cost. In the case of product unavailability, we will offer a full refund or store credit.

4. Refunds

Refunds will be processed to the original payment method once the returned product is received and inspected. Please note that it may take up to 7-10 business days for the refund to reflect in your account, depending on your payment provider.

Shipping fees are non-refundable, and you are responsible for return shipping costs unless the return is due to an error on our part.

5. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or product, please initiate a return for the original item and place a new order for the desired product.

6. Processing Time

Please allow up to 5-7 business days for us to process your return or replacement request after receiving the returned product. We will notify you via email or call once your return or replacement has been processed.

7. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately within 7 days of receiving the product. We may request you to provide pictures or other documentation to assist in processing your claim.

We will cover the cost of return shipping for damaged or defective items and will provide a free replacement or a full refund, depending on stock availability.

8. Gift Returns

If you received an item as a gift and wish to return it, please follow the regular return process. Refunds for gift returns will be issued to the original purchaser unless otherwise arranged with customer service.

9. How to Contact Us

If you have any questions or need assistance with a return or replacement, please reach out to our customer support team:

Email:

support@fashionyet.com

Phone:

+91 8421686748

Address:
At post Bhadvan Tal-ajara Dist Kolhapur