Customer Service at FashionYet

Premium Fashion Deserves Premium Support.

At FashionYet, customer experience isn’t just a department — it’s a mindset. From helping you choose the right product to resolving post-purchase queries, we’re committed to being there at every step of your style journey.

Here’s everything you need to know, simplified for your convenience.

Order & Shipping Support

How long does shipping take?

• Standard delivery: 5–9 working days
• Metro cities may receive faster delivery
• Orders are dispatched within 24–48 hours of confirmation

How do I track my order?

• You’ll receive a tracking link via SMS/email once your order is shipped

Courier Partners:
We work with trusted names like Delhivery, Bluedart, Ekart to ensure smooth delivery.

Returns & Exchanges

Not happy with your order? No worries.

• You can request a return or exchange after delivery if the product doesn’t meet your expectations.
• Items must be unused, unwashed, and returned with original tags/packaging.
• Once verified, you can choose a refund, replacement, or store credit.

NOTE: Some items may be non-returnable. Always check the product page.

Payments & Refunds

Accepted Payment Methods:

• UPI
• Credit/Debit Cards
• Wallets (Paytm, PhonePe, etc.)
• Net Banking
• Cash on Delivery (COD) on selected products

Refund Process:

• Refunds are processed within 3–7 business days post-return verification
• COD refunds are credited via UPI ID or bank transfer

Refund Tip: Always double-check your UPI/bank info before submitting a return.

Need Real-Time Help?

Our support team is available 7 days a week, and we love resolving your queries fast.

|| Friendly, Fast, Fashion-Obsessed — That’s our support vibe. ||

Your Privacy, Our Responsibility

We keep all your personal and payment data secure & encrypted. We never share your details with third parties, and our systems are GDPR-compliant.

Thank You for Being a Part of the FashionYet Family

Every order you place is a part of our story. We’re here not just to sell fashion, but to build a relationship with every customer who trusts us. If there’s ever anything we can do better — just let us know.